To reset a password, the user must know the email address associated with the account. Follow the steps below to reset a password.

Step 1

On the login page, click "Forgot Password?"

Step 2

Type in the email address associated with the account, then click Reset Password.

Step 3

The message below will confirm that the email has been sent with the link to reset the password.

Step 4

A link to reset the password will be sent to the email address entered. Open the email and follow the link.

Step 5

In the space provided, enter the new password using the Password Creation criteria listed, then click on Submit.

Step 6

Once you have reset the password you will be brought back to the login screen to enter the account.

Did this answer your question?