Step 1 - Log In

In the Google Chrome web browser, log in to using your email address and password. 

Step 2 - Navigate to Devices and Select Device

To manage store-to-shopper communication, navigate to the device management page by clicking Devices in the top menu bar. Then, select the device you want to customize by clicking the Gear Icon.

Step 3 - Enable or Disable Emails and Texts to Customers

To enable or disable the ability to send emails or text messages from the kiosk to a personal email or phone, click the Store-to-Shopper drop-down arrow and select the desired settings.

Step 4 - Set Sender Identity

Next, configure the Sender's Identity. The test entered here will be displayed as the sender on all emails and text messages sent from the kiosk.

Step 5 - Set Sender Email

Next, choose the Sender's Email Address that will appear in all outgoing emails. The address entered here will also receive replies if the customer replies to the email sent from the kiosk.

Step 6 - Set Sender Phone Number

Next, choose the Sender's Phone Number that will appear as the sender in all outgoing text messages.

Step 7 - Choose SKU Options in Text/Email

This option allows you to choose whether you want to include, exclude, or reverse order of SKUs in texts and emails to customers using the kiosk.

Need additional help? Contact us at or Toll Free 1-855-408-9966.

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