This article covers how to edit and make changes to the information on the Products page and how to configure the way products are being displayed to your shoppers on connected websites and in-store devices.

Example 1: Catalog Kiosk App Product Page (for kiosks and tablets)

Example 2: Website Product Page (Data API/Direct Sync for your Website)

Editing Products Instructions

  1. Log in to your Catalog App Manager (CAM) account with your email address and password (or use Google / Facebook to sign in).

2. Click Content in the top navigation and select Products from the drop-down menu.

3. The Products page displays a list of every product available within your Catalog App. From this screen, you can search for products by SKU, Name, Category, Brand, or Price.

Click the desired item to access its product detail page.

4. The Product Detail page offers you the ability to override many of the product specifications that display on the Catalog App.

Details

By default, Details are selected in the left navigation menu.

Any detail on this screen with an Override toggle is editable. Simply toggle on Override to change a product detail. Product details available to override include:

Name

Change the name of the image that appears in the Catalog App. This also affects how the product appears in searches. To make products SEO-friendlier, when using Data API or an e-commerce Direct Sync, make your changes here.

Components Included

Components included is not an editable section of the product details page, instead, it allows you to view the components of a kit or bundles item. Each component includes the quantity in the kit, the SKU, product name, and a link to that individual component’s product details page.

Categories

Change the categories under which this product appears.

You can add as many categories as you like. For example an accent chair can be in "Living Room" and "Bedroom" and also under "Accents". To remove an assigned category, click the black x associated with that category designation.

Description

Edit the description of the product. For some basic formatting, highlight a section of text and click the B button to make your copy bold, or the I button to italicize.

Color

Edit the color of the product.

Exercise caution when changing the color and material of a product. 
Removing these listings will prevent this product from appearing when
customers use filter options to narrow down search results.

Material

Edit the name of the materials included in the product.

Style

Edit the designated style of the product.

Size

Edit the designated size of the product.

Depth

Enter a number into this field. In the Catalog App, depth is displayed in either metric or imperial units depending on the localization settings in your account.

Length

Enter a number into this field. In the Catalog App, the length is displayed in either metric or imperial units depending on the localization settings in your account.

Height

Enter a number into this field. In the Catalog App, height is displayed in either metric or imperial units depending on the localization settings in your account.

Weight

Enter a number into this field. In the Catalog App, weight is displayed in either metric or imperial units depending on the localization settings in your account.

Main Image

To update or replace a product's main image, upload it here. Click the red x in the top right corner of the existing image.

Click Choose an Image to select a new main image for this product.

The image set here will display as the main product image in the Catalog App.

Additional Images

To include additional images for a product, upload them here. Click the file link to add new images or remove one or more images.

To remove ALL images, click the Remove button.

To remove a single image, hover over the image and click the gray x in the top right corner.

Click Choose an Image to select a new main image for this product.

The images set here display as the additional product images in the Catalog App.

Import Custom SKUs and Product Names

Instead of manually editing single products, you can bulk-edit product names (titles) and also use custom SKUs to prevent cross-shopping. Please visit these articles for more in-depth walkthroughs:

Importing Custom Product Names in the Catalog App Manager

Importing Custom SKUs for Products in the Catalog App Manager

Manage and Edit Related Products Instructions

Related products are available in the Catalog App under the "Discover More" image on the right side.

Related products present additional up-sell and cross-sell opportunities by increasing their exposure in your catalog.

To associate products, click Related Products in the left navigation menu.

  1. Select the Accessories, Complete Your Set, or Series tabs to assign products to each of these specific relationships.
  2. Click Choose Products.
  3. Search for products by SKU, Category, or Product Name.
  4. Select products, and click Add Selected Products.
  5. Click Done.

To remove related products, select multiple products to remove and click Remove Selected Products. To remove a single product, click the Remove Product button associated with that product row.

Upload a List of Related Products

To upload a list of related products:

  1. Click Import CSV of Products to Select.
  2. Map any column headers that are not automatically assigned by selecting the correct column name from the drop-down menu. Select "ignore" for any columns that you do not want to import.
  3. Click Set.
  4. Select products from the imported list to include in the selected tab, and click Save Changes.

View Product History

Click History in the left navigation menu. This page displays a change log of edits to the particular product. Adjustments to the product's name, category, material, etc. are logged by date, time, and user.

  • Enter text into the User field to search historical records by a user.
  • Click Show Changes to review the changes in a particular change log.
  • Click Restore this version to open a change log you'd like to restore.
  • Click Restore this version again to restore the product details back to this version.

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