Device Groups allow customization settings to be applied to all devices assigned to the group. Account admins can create as many Device Groups as needed for the management of an account.
This article contains instructions for managing kiosk customization through the use of Device Groups are outlined
- Accessing Device Groups
- Branding The Kiosk With Your Logo
- Catalog And Pod Assignment
- Price Display
- Cart Configuration
- Store-To-Shopper Communication
- Advanced Configuration
- Changing Which Device Group a Device is Assigned To
In the Google Chrome web browser, login to my.catalogkiosk.com
After successfully logging in, navigate to the Device management page of the Catalog App Manager by clicking on Devices from the navigation menu across the top of the page:
The Device Management page is comprised of two sections: a list of all Devices activated on an account on the left, and a list of Device Groups on the right.
Each account will start with a "Default Group" where all devices will be assigned. To create additional groups, click the Create New Group (1) button; to edit the customization settings of an existing device group, click the Gear Icon (2) next to the Device Group's name:
Please Note: When creating a new group, enter the requested information for the new device group, then click on the Finish button on the bottom right of the "Create Group" prompt. Settings can be imported from an already existing Device Group by selecting the Import box above and selecting the source Device Group from the drop-down list.
The next screen will allow full customization of the existing or newly created device group. A new name for the device group can be chosen at any time by clicking the Edit button.
To upload a Store Logo, click on the Branding drop-down arrow and select Choose an image:
On the pop-up window, click the Monitor icon, click on Choose a local file to search the computer for locally stored images:
To upload a logo from an online source select the chain link symbol and paste the link that will reference the logo.
When selecting a local photo, click on the Add button to attach the logo to the account.
The following screen will show once the logo has uploaded to the account. The "Remove" button can be used to delete the uploaded file.
The "Branding" screen provides the ability to change the screen that appears as customers approach the kiosk:
If a custom catalog has been created, the Catalog and Pod Assignment section can be used to choose between them:
Please Note: For assistance in setting up a customized catalog please follow the steps in this help article.
Lifestyle Pods can be enabled, and the selection of which pods appear on the kiosk can be customized:
Please note: to request access to display Fashion Pods on the kiosk please fill out the Form To Request Fashion Pods
To enable prices, click on the drop down next to Price Display, then select the radio button next to the option to Show:
Once pricing has been enabled, choose to Show/Don't Show the currency symbol, and adjust what symbol is being used:
The Show/Don't Show options give the ability to enable or disable the price label for the product (Ex. Retail Price, List Price, Rental Rate ..)
The Font Color symbol will change the color of the text:
The text section is used to edit the way in which the text will show in the specified field.
- B - this button will make the desired text Bold
- I - this button will make the desired text Italicized
S- this button will display the desired text with a Strikethrough
The Text fields will allow customization of the pricing labels that appear next to the "retail and "list" prices. The "Call to Action" can also be edited from this screen:
To enable the basket or cart function on the kiosk, click on the drop-down arrow next to Cart Configuration and select Enable:
The Cart Timeout will impact the time that the kiosk will retain the items in the cart before resetting and clearing the basket.
The Cart Email Addresses will be the email address that will receive all orders that are submitted through the kiosk
The Retail Cost In Cart section will have the most impact to the sales rep since the cart emails would only be seen by the sales associate that is entering the order into the point of sale system
To enable or disable the ability to send emails or text messages from the kiosk to a personal email or phone, click on the Store-to-Shopper drop-down arrow and select the desired setting:
Next, configure the Sender's Identity. The test entered here will be displayed as the "Sender" on all emails and text messages sent from the kiosk.
Next, choose the Sender's Email Address that will appear in all outgoing emails. The address entered here will also receive replies if the customer replies to the email sent from the kiosk.
Next, choose the Sender's Phone Number that will appear as the Sender in all outgoing text messages:
The kiosk can be customized by Adding Websites that can be accessed directly from the kiosk. To get started, navigate to the Advanced Configuration section and click on the drop down arrow. Then, to enable the website feature on the kiosk, click Show
After websites are enabled, configure the Website Menu Label field, which will change the label on the kiosk button that will open up websites for the customer:
Enter the web address of the site to link to in the Web URL field(s):
Please Note: When entering the websites, please include the prefix (Ex. http:// )
In the Website Name field, enter in the desired name of how the website will be listed on the kiosk:
Once the desired information has been entered, click on Add this website:
Use the Up/Down Arrows to adjust the order in which the websites will display on the kiosk:
To delete an entry, click the X Button:
To allow Ashley's Express Direct designation to appear on items that are eligible, or to allow customers to be able to search for Ashley express items only when using the kiosk's search feature, select Show. To disable these features, select Don't Show:
To show available quantities at the warehouse when using the kiosk's "Check Availability Feature", make the appropriate selection in the Inventory Availability section:
Please note: You can sign up for Real Time Inventory by clicking the following link: Inventory Availability, there is a one time setup fee of $149 and will cover all devices under a single ship-to number.
To remove SKUs from the kiosk, make the appropriate selection in the Kiosk SKU Display section:
Adjusting the Product Sorting can be done through two levels of categorization
Please Note: If the kiosk is set to sort products low to high, and there are two items that are the same price, the secondary sorting section will determines how those products sorted further.
To change the default language the kiosk will display, click on the drop down arrow next to the current language as indicated below. The following options are available as the default language:
- Chinese Traditional
- Chinese Simplified
To view/edit the Disclaimer that displays for the pricing, click on the down arrow next to "Disclaimer" which will display the current text.
Disclaimers can also be set on the emails and text messages that are sent from the kiosk:
1 - The Email Footer Disclaimer, will impact the disclaimer that will show on emails sent from the kiosk with product descriptions and photos
2 - The Text Footer Disclaimer, will impact the disclaimer that will show on text messages sent from the kiosk with product descriptions and photos
3 - The Legal Name, is for use in other disclaimers throughout the application
Navigate to the Device management page of the Catalog App Manager by clicking on Devices from the navigation menu across the top of the page:
From the Device management page, select the Device that will be moved to a different device group:
From the Device Detail page, choose the appropriate Device Group: