Overview: Customizing Your Devices Using Device Groups

Device Groups allow customization settings to be applied to all devices assigned to the group. Account admins can create as many Device Groups as needed for the management of an account.

This article contains instructions for managing kiosk customization through the use of Device Groups are outlined 

 

Quick Links 

  

Accessing Device Groups

 

Step 1

In the Google Chrome web browser, login to my.catalogkiosk.com

gs2.png

 

 

Step 2

After successfully logging in, navigate to the Device management page of the Catalog App Manager by clicking on Devices from the navigation menu across the top of the page:

 

gs4.png

 

 

Step 3

The Device Management page is comprised of two sections: a list of all Devices activated on an account on the left, and a list of Device Groups on the right.

Each account will start with a "Default Group" where all devices will be assigned. To create additional groups, click the Create New Group (1) button; to edit the customization settings of an existing device group, click the Gear Icon (2) next to the Device Group's name: 

 

dg1.png 

 

Please Note: When creating a new group, enter the requested information for the new device group, then click on the Finish button on the bottom right of the "Create Group" prompt. Settings can be imported from an already existing Device Group by selecting the Import box above and selecting the source Device Group from the drop-down list.  

 

 

New_device_group_name_and_email.jpg

 

 

Step 4

The next screen will allow full customization of the existing or newly created device group. A new name for the device group can be chosen at any time by clicking the Edit button.

Device_group_change_the_name_of_the_group.jpg

 

 

Branding The Kiosk With Your Logo

Step 1

To upload a Store Logo, click on the Branding drop-down arrow and select Choose an image:

Device_group_add_dealer_logo_Choose_an_image.jpg

 

 

Step 2

On the pop-up window, click the Monitor icon, click on Choose a local file to search the computer for locally stored images:

Upload_local_photo.jpg

 

  

Step 3

To upload a logo from an online source select the chain link symbol and paste the link that will reference the logo.

Device_groups_choose_online_file_Logo.jpg

 

 

Step 4

When selecting a local photo, click on the Add button to attach the logo to the account. 

Device_groups_click_add_to_attach_logo_photo.jpg

 

 

Step 5

The following screen will show once the logo has uploaded to the account. The "Remove" button can be used to delete the uploaded file.Device_groups_confirmation_of_logo_uploaded.jpg

 

 

Step 6

The "Branding" screen provides the ability to change the screen that appears as customers approach the kiosk:

Device_groups_Attractor_Screen.jpg

 

 

Catalog And Pod Assignment

 

Step 1

If a custom catalog has been created, the Catalog and Pod Assignment section can be used to choose between them:

Device_groups_add_the_catalog_to_the_group.jpg

Please Note: For assistance in setting up a customized catalog please follow the steps in this help article.

 

 

Step 2

Lifestyle Pods can be enabled, and the selection of which pods appear on the kiosk can be customized:

Device_groups_fashion_pods.jpg

Please note: to request access to display Fashion Pods on the kiosk please fill out the Form To Request Fashion Pods

 

  

Price Display

 Step 1

To enable prices, click on the drop down next to Price Display, then select the radio button next to the option to Show:

Device_groups_show-hide_pricing.jpg

 

 

Step 2

Once pricing has been enabled, choose to Show/Don't Show the currency symbol, and adjust what symbol is being used:

dg1.png

 

 

Step 3

The Show/Don't Show options give the ability to enable or disable the price label for the product (Ex. Retail Price, List Price, Rental Rate ..) 

dg2.png

 

 

Step 4

The Font Color symbol will change the color of the text:

Adjust_color.jpg

 

 

 

Step 5

The text section is used to edit the way in which the text will show in the specified field.

  1. B - this button will make the desired text Bold 
  2. I - this button will make the desired text Italicized
  3. S - this button will display the desired text with a Strikethrough 

Text_settings.jpg

 

 

 

Step 6

The Text fields will allow customization of the pricing labels that appear next to the "retail and "list" prices. The "Call to Action" can also be edited from this screen:

dg3.png

 

  

Cart Configuration

 

Step 1

To enable the basket or cart function on the kiosk, click on the drop-down arrow next to Cart Configuration and select Enable:

Device_Groups_enable_-_disable_cart.jpg

 

 

 

Step 2

The Cart Timeout will impact the time that the kiosk will retain the items in the cart before resetting and clearing the basket.Cart_timeout.jpg

 

 

Step 3

The Cart Email Addresses will be the email address that will receive all orders that are submitted through the kiosk

Cart_email_address.jpg

 

 

Step 4

The Retail Cost In Cart section will have the most impact to the sales rep since the cart emails would only be seen by the sales associate that is entering the order into the point of sale system

Price_in_cart_email.jpg

 

 

Store-To-Shopper Communication

 

Step 1

To enable or disable the ability to send emails or text messages from the kiosk to a personal email or phone, click on the Store-to-Shopper drop-down arrow and select the desired setting:

Device_groups_email-text_show-hide.jpg

 

 

Step 2

Next, configure the Sender's Identity. The test entered here will be displayed as the "Sender" on all emails and text messages sent from the kiosk.

 

Store_name.jpg 

 

 

Step 3

Next, choose the Sender's Email Address that will appear in all outgoing emails. The address entered here will also receive replies if the customer replies to the email sent from the kiosk.

Reply_email.jpg

 

 

Step 4

Next, choose the Sender's Phone Number that will appear as the Sender in all outgoing text messages:

Reply_text_messages.jpg

 

 

 

Step 5

 

SKU_in_email_and_text.jpg

 

 

Advanced Configuration

 

Step 1 

The kiosk can be customized by Adding Websites that can be accessed directly from the kioskTo get started, navigate to the Advanced Configuration section and click on the drop down arrow. Then, to enable the website feature on the kiosk, click Show

cg5.png

 

 

 

Step 2

After websites are enabled, configure the Website Menu Label field, which will change the label on the kiosk button that will open up websites for the customer:Website_menu_label.jpg

 

 

 

Step 3

Enter the web address of the site to link to in the Web URL field(s):

Website_web_URL.jpg

Please Note: When entering the websites, please include the prefix (Ex. http:// )

 

 

Step 4

In the Website Name field, enter in the desired name of how the website will be listed on the kiosk: 

website_web_name_.jpg

 

 

 

Step 5

Once the desired information has been entered, click on Add this website

click_add_this_website.jpg

 

 

 

Step 6

Use the Up/Down Arrows to adjust the order in which the websites will display on the kiosk:

Website_up-down_arrow.jpg

 

  

Step 7

To delete an entry, click the X Button:

Website_x-button.jpg

 

 

 

 

Step 8

To allow Ashley's Express Direct designation to appear on items that are eligible, or to allow customers to be able to search for Ashley express items only when using the kiosk's search feature, select Show. To disable these features, select Don't Show:

Ashley_Express_.jpg

 

 

Step 9

To show available quantities at the warehouse when using the kiosk's "Check Availability Feature", make the appropriate selection in the Inventory Availability section:

Warehouse_Availability.jpg

Please note: You can sign up for Real Time Inventory by clicking the following link: Inventory Availability, there is a one time setup fee of $149 and will cover all devices under a single ship-to number.

 

 

Step 10

To remove SKUs from the kiosk, make the appropriate selection in the Kiosk SKU Display section:

Show_SKU_on_kiosk.jpg

 

 

 

Step 11

Adjusting the Product Sorting can be done through two levels of categorization

Please Note: If the kiosk is set to sort products low to high, and there are two items that are the same price, the secondary sorting section will determines how those products sorted further.

dg5.png

 

 

Step 12

To change the default language the kiosk will display, click on the drop down arrow next to the current language as indicated below. The following options are available as the default language:

  • Chinese Traditional 
  • Chinese Simplified
  • Portuguese 
  • Hindi
  • Russian
  • English
  • Spanish
  • French

Device_groups_default_language.jpg 

 

Disclaimers

Step 1

To view/edit the Disclaimer that displays for the pricing, click on the down arrow next to "Disclaimer" which will display the current text. 

Device_groups_disclaimers.jpg

 

 

 

Step 2

Disclaimers can also be set on the emails and text messages that are sent from the kiosk:

1 - The Email Footer Disclaimer, will impact the disclaimer that will show on emails sent from the kiosk with product descriptions and photos  

2 - The Text Footer Disclaimer, will impact the disclaimer that will show on text messages sent from the kiosk with product descriptions and photos

3 - The Legal Name, is for use in other disclaimers throughout the application

Device_groups_additional_disclaimers.jpg

 

 

Changing Which Device Group a Device is Assigned To

Step 1 

Navigate to the Device management page of the Catalog App Manager by clicking on Devices from the navigation menu across the top of the page:

gs4.png

 

 

Step 2

From the Device management page, select the Device that will be moved to a different device group:

dg6.png

 

 

Step 3

From the Device Detail page, choose the appropriate Device Group:

dg7.png

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