How Do I Add or Change the Basket & Reply Email Addresses?

When customers are browsing items on the kiosk, they may choose to email information about specific products to a family member or friend; if that person responds to that e-mail, the Catalog Kiosk provides the store insight into what the reply message stated so the order can be processed.

The kiosk also provides the ability for customers who are shopping with the kiosk to send the basket of items they're interested in to a store email address. This e-mail will contain all relevant product SKU's and simplifies the processing of the order for the customer.

 

Quick Links

 

Cart Email Address Configuration

Step 1

In the Google Chrome web browser, login to my.catalogkiosk.com

gs2.png

 

 

Step 2

After successfully logging in, navigate to the Device management page of the Catalog App Manager by clicking on Devices from the navigation menu across the top of the page:

 

gs4.png

 

  

Step 3

To update the websites on an individual device, click on the name of the device (1), to update websites on a group of devices, click on the gear for the desired group (2).

logo2.png

Please Note: If updating websites on an individual device, Settings on the Device detail screen will need to be selected:

logo3.png

  

 

Step 4

Navigate to the Cart Configuration section and click on the drop down arrow, then add/remove the desired email addresses:

b0.png

Please Note: If updating the logo on an individual device, click Override in order to update the email addresses:

 p0.png

 

 

Step 5

Below is an example of what will be sent to the designated email address when a customer submits Shopping Cart:

Cart_email_POS_entry.jpg

 

 

Reply Email Address

Step 1

In the Google Chrome web browser, login to my.catalogkiosk.com

gs2.png

 

 

Step 2

After successfully logging in, navigate to the Device management page of the Catalog App Manager by clicking on Devices from the navigation menu across the top of the page:

 

gs4.png

 

  

Step 3

To update the websites on an individual device, click on the name of the device (1), to update websites on a group of devices, click on the gear for the desired group (2).

logo2.png

Please Note: If updating websites on an individual device, Settings on the Device detail screen will need to be selected:

logo3.png

  

 

Step 4

Navigate to the Store-To-Shopper Communication section and click on the drop down arrow, then add/remove the desired email addresses:

m1.png

Please Note: If updating the logo on an individual device, click Override in order to update the email addresses:

 m2.png

 

 

Step 5

Once the customer sends an email through the kiosk, the recipient will receive the below message. (Please note the reply email address)

Reply_email_in_customer_email.jpg

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