How Do I Add or Change the Basket & Reply Email Addresses?

Social Sharing Feature

When shoppers are browsing items on the kiosk, they can share information about specific products via email to friends or family. Catalog Kiosk collects all responses from the shared products to provide the store insight into what the reply messages state so the order can be processed.

Shopping Cart Feature

The kiosk also provides the ability for customers who are shopping with the kiosk to send the basket of items they're interested in to a store email address. This e-mail will contain all relevant product SKU's and simplifies the processing of the order for the customer.

 

Quick Links

 

Cart Email Address Configuration

Step 1- Log In

In the Google Chrome web browser, login to my.catalogkiosk.com using your email address and password. This is the Catalog App Manager, it allows you to edit the content and features displayed on your Catalog Kiosk:

Step_1.pngStep 2- Navigate to Devices

Navigate to the device management page by clicking Devices in the navigation menu at the top of the page:

Step2.pngStep 3- Choose Device(s)

The device management page is comprised of two sections:

  • On the left: A list of all devices activated on your account.
  • On the right: A list of device groups.

To update the websites on an individual device, click the name of the device (1), to update websites on a group of devices, click the gear for the desired group (2).

Step_3.png

Please Note: If updating websites on an individual device, Settings on the Device detail screen will need to be selected:

Step_4.pngStep 4- Add/Edit Email in Cart Configuration

Navigate to the Cart Configuration section and click the drop down arrow, then add/remove the desired email addresses:

STEP5.png

Please Note: If updating the logo on an individual device, click Override in order to update the email addresses:

 Step_5.5.pngStep 5

Below is an example of what will be sent to the designated email address when a customer submits Shopping Cart:

Cart_email_POS_entry.jpg

 

 

Reply Email Address

Step 1- Log In

In the Google Chrome web browser, login to my.catalogkiosk.com using your email address and password. This is the Catalog App Manager, it allows you to edit the content and features displayed on your Catalog Kiosk:

Step_1.pngStep 2- Navigate to Devices

Navigate to the device management page by clicking Devices in the navigation menu at the top of the page:

Step2.pngStep 3- Choose Device(s)

The device management page is comprised of two sections:

  • On the left: A list of all devices activated on your account.
  • On the right: A list of device groups.

To update the websites on an individual device, click the name of the device (1), to update websites on a group of devices, click the gear for the desired group (2).

Step_3.png

Please Note: If updating websites on an individual device, Settings on the Device detail screen will need to be selected:

Step_4.pngStep 4- Add/Edit Email in Store-To-Shopper Communication

Navigate to the Store-To-Shopper Communication section and click the drop down arrow, then add/remove the desired email addresses:

Step6-1.png

Please Note: If updating the logo on an individual device, click Override in order to update the email addresses:

step_6.pngStep 5

Once the customer sends an email through the kiosk, the recipient will receive the below message. (Please note the reply email address)

Reply_email_in_customer_email.jpg

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